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Refund policy

Refund & Return Policy – The Baniya Budget Store

At The Baniya Budget Store, we aim to provide quality products at affordable prices.

No Refund Policy

Please note that we do not offer refunds on any purchases made through our website.

Once an order is successfully placed and delivered, it is considered final and non-refundable.

Replacement Policy

We only provide replacement in the following cases:

  • Product received is damaged

  • Wrong product delivered

Customers must report the issue within 48 hours of delivery.

To request a replacement, customers must provide:

  • Order number

  • Clear photos of the product

  • Unboxing video (recommended for faster support)

Conditions for Replacement

  • Product must be unused

  • Product must be in original packaging

  • All tags and accessories must be intact

If the request is approved, we will arrange a replacement product.

Non-Returnable Items

The following items are not eligible for return or replacement:

  • Used products

  • Products without original packaging

  • Products damaged by customer misuse

Contact

For replacement requests, please contact us through our contact page.

Verified